Customer Service


If you have any questions or comments, please let us know.

For customer service or defective products, please have the following on hand: your contact information, picture of the bar code on the box, and a picture of the defective product. Allow us two business days to reply,

thank you.


We respond to all requests within two business days, thank you.

Toll free: 1-888-884-7202 

Telephone: 514-685-2202 


When contacting us about a defective product please make sure to have these information's to better serve you; 

  • Name, address, phone and email where you want to be reached at. 
  • Where & when the item was bought. 
  • Product SKU number if possible. 
  • UPC code (barcode). 
  • Name of the product. 
  • If possible, send us a picture of the defective product by email or chat window.  


Thank you! 

The Playview Brands Team